Client Success Manager / Assistant Manager
Company Overview
Aspire specialises in recruiting for the media and marketing communications industry. We help change people's lives and improve business performance. Established since 1992, Aspire has offices in Singapore, Hong Kong, London, and Manchester, supporting global talent movement.
Job Summary
Drive commercial growth for a top global engagement marketing agency by managing key regional accounts across Singapore and APAC as a strategic partner.
Responsibilities
- Develop annual account action plans by conducting needs assessments to align with client objectives and internal advocacy
- Identify and pursue account expansion opportunities by leading proposal pitches and RFPs to upsell event and communication solutions
- Oversee project budgets and manage multi-functional project teams to ensure timely delivery and resolve commercial challenges effectively
- Translate client objectives into actionable agency solutions by acting as a consultative partner and trusted advisor
Preferred competencies and qualifications
- 5+ years of experience in account management or client success within events, hospitality, or marketing agencies
- Proven track record managing major client portfolios, pitches, and event budgets
- Strong negotiation, presentation, and relationship-building skills
- Degree in Business, Marketing, or Hospitality preferred
Other Information
Benefits
- Competitive Annual & Birthday Leave
- Comprehensive employer-paid Medical, Dental, Vision, and Travel Insurance
- Extensive L&D platform access and professional development support
Interested? Click on Apply!
EA License No.: R1326872 Agency License No.: 11C4388