Restaurant Server
About the company
We are looking for friendly and service-oriented individuals to join Anju Restaurant. You will be responsible for handling reservations, attending to customer enquiries, taking orders, serving food and beverages, and supporting daily restaurant operations to ensure a pleasant dining experience.
Your tasks
- Greet and welcome customers warmly, providing friendly, attentive, and efficient service.
- Handle customer reservations, including phone enquiries, booking confirmations, and seating arrangements.
- Manage walk-in customers, waiting lists, and table allocations to ensure smooth dining operations.
- Attend to customer enquiries, requests, and feedback professionally to ensure a positive dining experience.
- Take customer orders accurately and provide recommendations on food, beverages, and menu specials.
- Serve food and beverages promptly while maintaining high service standards.
- Handle cashiering duties, including bill settlement and payment processing.
- Set up tables, clear used dishes, and maintain cleanliness and organisation of the dining area.
- Coordinate closely with the kitchen and service team to ensure timely and accurate order delivery.
- Assist with simple food and beverage preparation when required.
- Monitor and replenish condiments, utensils, beverages, and other service supplies.
- Follow proper food safety, hygiene, and cleanliness standards.
- Assist with stock checking and inventory management.
- Perform daily opening and closing duties, including restaurant setup and cleaning.
- Support daily restaurant operations and assist team members during busy service periods.
- Carry out other duties as assigned by management.
Requirements
Job Requirements
- Positive attitude, responsible, and willing to learn.
- Friendly, approachable, and customer-oriented with a strong service mindset.
- Good communication and interpersonal skills.
- Able to handle customer enquiries, reservations, and feedback professionally.
- Able to multitask and work efficiently in a fast-paced restaurant environment.
- Good teamwork skills and willingness to support daily operations.
- Able to work shifts, weekends, and public holidays.
- Prior F&B or customer service experience is an advantage