หัวหน้าฝ่ายบริการลูกค้า 50K (King Kaew, Samut Prakan)
Must-have:Lead
- Monitor team performance and manage the team effectively.
- Serve as a central point of contact for coordinating between customers, service team, mechanics, parts department, and related departments, and provide quick and appropriate solutions.
- Control service standards, repair quality, vehicle delivery, and manage customer satisfaction scores.
- Handle customer inquiries, manage complaints, and resolve issues.
- Plan and drive sales strategies for the service department to increase revenue and build long-term customer relationships.
- Prepare various reports, such as KPIs and sales reports, for presentation to management.
Qualifications: age 30-45 years old experience in commercial vehicle service operations or service center management experience from truck business (Isuzu, Hino) or construction machinery Lead and management Having car license
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