ACCOUNTING MANAGER
Your tasks
You will act as the primary point of contact for clients, understanding their needs, coordinating internal teams, and identifying new growth opportunities to drive account success and revenue expansion.
- Build and maintain lasting trust by serving as the main contact for assigned client accounts
- Identify and pursue upselling and cross-selling opportunities to increase account revenue
- Collaborate with product, sales, and support teams to align efforts and achieve client goals
- Resolve client complaints and issues promptly and professionally to maintain satisfaction
- Manage contract renewals and negotiate agreements to secure ongoing business
- Track account health and deliver regular progress reports to clients and management
Requirements
Required competencies and certifications
- Bachelor’s degree in business administration, marketing, communications, or a related field
- 2 to 3 years of experience in account management, sales, or customer service
- Proficient verbal, written, and presentation communication skills applied in client interactions
- Strong working knowledge of MS Office and CRM software such as Salesforce or HubSpot
- Demonstrated negotiation, problem-solving, and time-management skills in client-facing roles