Front Desk Executive

Our client looking for a Front Desk Executive , to manage their front desk operations, guest experience and spa sales.

Key Responsibilities

• Welcome guests and manage appointments, enquiries and front desk operations.
• Recommend treatments, packages and memberships based on guest needs.
• Handle payments, vouchers, retail transactions and customer feedback.
• Drive bookings, memberships, retail sales and repeat visits.
• Coordinate daily appointments and room allocation with therapists.
• Support promotions, events, VIP guests and business development activities.
• Maintain accurate guest records and operational/sales reports.

Requirements

• Minimum 1 year of experience in spa, hospitality, wellness or customer service.
• Front office/guest relations experience preferred.
• Pleasant, confident and service-oriented with good communication skills.
• Good sales and upselling abilities.
• Computer literate with POS/booking system experience.
• Well-organised and able to work shifts, weekends and public holidays.

Interested applicants, kindly submit your resume for consideration. Chua Mui Khim

( EA Registration Number : R22104766)

ASEANet Manpower Consulting Pte Ltd

(Co Reg : 202141565E / EA License: 21C0866)

We regret to inform that only shortlisted candidates will be notified