Senior Manager, Digital & Technology

Act as a liaison between the business stakeholders and IT system vendors by translating business requirements into application requirements Engage with business stakeholders to identify and analyse business needs, conduct requirements gathering, and define scope and objectives Subject Matter Expert for Hospitality related core systems including Central Reservation Systems, Property Management Systems and more Manage a team of project managers to deliver hospitality projects and programme including project scope, timeline, and deliverables Provide recommendations for solutions or improvements to business processes through new technology, or review alternative uses of existing tools and processes Evaluate products and services from different vendors, and conduct Proof of Concept (PoC) where necessary Provide necessary change and support documentation