Electronics Retail Manager

Responsibilities:

Drive sales and revenue growth for the electronics category and achieve assigned sales targets. Monitor category margins and ensure compliance with approved commercial targets. Lead, supervise, train, and motivate the electronics sales team. Monitor staff performance, provide constructive feedback, and manage manpower effectively. Ensure proper stock management and maintain accuracy between system/book stock and physical inventory. Monitor stock losses, shrinkage, damages, returns, and inventory discrepancies. Ensure proper execution of promotional activities, product displays, shelf cards, signage, and in-store marketing materials. Ensure retail selling prices are accurately updated and properly displayed. Maintain proper documentation of goods received, transfers, returns, gate passes, and other retail transactions. Monitor product availability and ensure timely replenishment of fast-moving items. Coordinate sales returns, refunds, and product/service-centre issues. Monitor customer complaints and ensure timely resolution of after-sales service issues. Ensure adherence to retail operating standards, company policies, and merchandising guidelines. Prepare and submit relevant sales, inventory, and operational reports. Ensure a positive customer shopping experience and maintain high standards of service. Perform other duties related to retail operations as assigned.

Requirements:

Bachelor's degree or HND in Business Administration, Marketing, Retail Management, or a related field. 3–5 years of relevant experience in electronics retail, consumer electronics, home appliances, or a similar retail environment. Proven experience managing a retail store or electronics department Demonstrated ability to achieve sales targets and manage category performance. Experience in team supervision, inventory control, merchandising, and customer service. Good understanding of retail operations, sales processes, and stock management. Strong leadership, communication, negotiation, and decision-making skills. Good commercial awareness and customer-service orientation. Proficiency in Microsoft Office and ability to prepare basic sales and inventory reports. Ability to manage multiple priorities and work effectively in a fast-paced retail environment.

Location: (Lagos) As Assigned

Remuneration: NGN  300,000 - 700,000