Customer Support Operations Specialist

AS „Citadele banka“ Lietuvos filialasVilniusworkinlithuaniapublished 10/12/2026
Must-have:FinTechRemote

Job description

Citadele is an innovative and data-driven bank with a strong focus on digital solutions. We are looking for a professional whose ambitions, work ethic, and enthusiastic personality match our own. Are you ready to join?

GET READY TO:

  • Register incoming and outgoing correspondence
  • Receive/ transfer documents to the outsourced archive
  • Change customer's data, processing customer requests
  • Communicate with state authorities
  • Perform other ad hoc tasks

To become valuable team member, we believe that stand alone we can do a lot but as a team we can stand-out

YOUR PROFILE:

  • Bachelor's Degree (in an Economics, Finance, or Business Administration)
  • Strong written and verbal communication skills
  • Organizational skills and attention to detail
  • Document management skills
  • Ability to achieve the required result
  • Experience in the banking sphere and business (advantage)
  • Lithuanian and English language skills (both written and verbal)

OUR OFFER:

  • Modern office in Vilnius and remote office possibility
  • Work in an international, growing company in the financial sector
  • Great colleagues and opportunities for personal & professional growth
  • Monthly salary 1600 - 2200 EUR gross (based on your skills and previous experience)
  • Annual performance-based bonus
  • Additional benefits: health insurance, extra vacation days, become our customer and get special offers for Bank‘s products, professional training etc.

Salary

1600-2200 €/mon. gross