App Support Engineer
Must-have:Google CloudCloudAgileFinTechSecurityHybrid
Skills Requirement
- Bachelors degree in Engineering/Information Technology/Computer Science/Related field.
- At least 3-5 years of experience in Banking sector with Application/Production support background within Banking Industry.
- Hands-on experience in On-Prem Fabric technology, enterprise analytics, and data platform design.
- expertise in troubleshooting and analyzing Fabric-related logs, including system, application, security, audit, and debugging logs.
- Hands-on experience with Google Cloud Platform (GCP) technologies.
- Strong knowledge of GCP networking, load balancers, VPNs, hybrid cloud connectivity, IAM, security, and access management.
- Extensive experience in Oracle technologies, including:
- SQL
- PL/SQL
- Oracle Forms
- Oracle Reports
- Performance Tuning
- Hands-on experience in database migration projects, including DB2 to Oracle and On-Premises to Cloud migrations.
- Expertise in Double-Take Cloud setup, replication configuration, and troubleshooting.
- Experience working with Jira or equivalent Agile project management tools.
- Subject Matter Expert (SME) in Unix Shell Scripting and process automation.
- Advanced knowledge of ITRS Geneos monitoring and administration.
- Experience in project documentation, governance reporting, and stakeholder communication.
- Good understanding of ITIL processes including:
- Incident Management
- Problem Management
- Change Management
- Service Request Management
- Experience supporting production applications and mission-critical business services.
- Excellent analytical, troubleshooting, and problem-solving skills.
- Strong communication and stakeholder management capabilities.
- Experience working with cross-functional teams in enterprise environments.