Assistant Restaurant Manager

Your tasks

Duties & Responsibilities

• Train workers in customer service, sanitation, and safety procedures.
• Ensure the punctuality and dress code of the service team.
• Ensure that the restaurant is properly set up and staffed for each shift.
• Ensure that all guests receive top-notch service and that their needs are met promptly and professionally.
• Monitor and enforce compliance with all applicable health, safety and sanitation regulations.
• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
• Resolve customer complaints regarding food quality, service or facilities.
• Observe and evaluate workers and work procedures in order to ensure quality standards and service.
• Schedule staff hours, assign duties, responsibilities, and work activities to employees in accordance with work requirements.
• Schedule and receive food and beverage deliveries and control inventories of food, equipment, and supplies.
• Perform personnel actions such as hiring and firing staff in consultation with other managers as necessary.
• Develop equipment maintenance schedules and arrange for repairs.
• Present bills and accept payments.
• Greet and seat guests, and present menus.
• Work with management to develop departmental objectives, budgets, policies, procedures, and strategies.
• Monitor budgets and payroll records and review financial transactions in order to ensure that expenditures are authorized and budgeted.

Requirements

Qualifications, Skills & Requirements

• Have at least a minimum of 2 years of experience in a challenging recreational, entertainment, retail, hospitality or food services organization.
• Managing one's own time and the time of others through efficient time management techniques.
• Good monitoring/assessment skills to evaluate performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Demonstrate proficiency in basic computer skills including email, word processing, spreadsheet creation and the use of online applications / website browsers.
• Be able to communicate and understand the predominant language(s) of customers and staff.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Relevant experience or equivalent combination of education and experience is required.
• Be able to work in a standing position for long periods of time (in excess of 8 hours).

Skills:

• Hospitality Management
• Communicative
• Restaurant Management
• Customer Service
• Team Leadership