GSOC OPERATOR

ARSLAN SRS Singapore HIRING FULL TIME GSOC OPERATOR

Location: Tagore Lane

Position: GSOC Operator

Salary (Gross): $5,000.00 / month

Shift details: Working Days: 22 Days per month Shift: 12-Hour Rotational Shift

Job Description:

We are seeking a highly analytical and dedicated GSOC Operator to perform integral roles in daily operations and act as a liaison between the Physical Security Department and relevant stakeholders on a global basis.

• Answer routine and emergency alarm calls, monitoring alarms and video equipment including fire, door, and duress alarms
• Maintain and enhance security and safety while supporting all client-specific operational tasks
• Conduct investigations and analysis on internal and external incidents
• Dispatch security officers, ERT, facilities, Local Emergency Services, and EMS personnel as required via telephone and/or radio
• Gather and manage information and intelligence regarding domestic and international events that may impact the Client
• Communicate and disseminate information to key partners using established communication vehicles and best practices
• Escalate complaints and unusual or critical event information without delay
• Perform confidential duties related to shipping, logistics, inventory management, and various technical tasks to support the wider business

Requirements:

• 5+ years of experience in an operational physical security role
• Prior experience in a Control Room environment is essential
• Advanced computer skills and proficiency, including Microsoft Office
• Excellent verbal and written communication skills
• High ethical standards with a proven ability to handle highly confidential and sensitive information with judgment, discretion, and diplomacy
• Self-motivated with the ability to work under little to no direct supervision
• A strong customer service focus and the ability to work effectively in a team environment

Key Competencies:

• Ability to think through problems for logical solutions and remain calm, professional, and decisive under stress
• Ability to multitask and maintain strong decision-making capabilities during both crisis and non-crisis situations
• Must be able to speak clearly, give direction, and provide guidance to employees and security staff during emergencies
• Strong analytical and problem-solving skills with a keen interest in global security risks
• Able to work and communicate effectively with all levels of leadership

Dress Code:

• No Strict Dress Code

If interested please whatsapp: 📲 Ops Admin: 8981 1123 📲 Ops Admin 2: 9789 2316

Thank you!🙏🏻 T&Cs Apply