Assistant Operations Manager

Job Description: Operational Management Plan, organize, and oversee daily security guarding operations across assigned sites. Ensure all deployments meet client expectations and site SOPs. Supervise ground teams and coordinate with site supervisors for roster and discipline matters. Conduct regular site visits and spot checks to ensure performance standards and officer appearance are maintained. Budgeting & Cost Control Monitor and manage manpower budgets for assigned sites, including overtime and relief planning. Review and analyze monthly cost reports with the Assistant Operations Director Ensure all deployments are within budgeted headcounts and cost parameters. Support tender costing and operations proposals with accurate ground data. Manpower Matters Work closely with HR to recruit, onboard, and allocate suitable officers to client sites. Handle ground-level HR matters such as performance management, absenteeism, discipline, and grievance resolution. Participate in staff evaluations, promotions, and deployment planning. Ensure site teams are trained, certified, and compliant with Progressive Wage Model (PWM) and PLRD standards. Compliance & Regulatory Oversight Ensure all deployments comply with PLRD licensing requirements, including valid SO and PWM certifications. Prepare and lead internal compliance checks and support external audits. Investigate incidents and compile full reports with follow-up actions. Client & Stakeholder Engagement Act as the main point of contact for clients under assigned sites. Attend client meetings, address concerns, and follow through on feedback Maintain high service levels and develop strong working relationships with stakeholders. Job Requirements: Experience in security operations/supervision will be an advantage Good communication and interpersonal skills Able to handle manpower and operational matters Responsible, organised and able to work independently Willing to conduct regular site visits when required Location: Gemini@Sims Dress Code: Smart Casual Working hours: Office Hours (5 day work week)

If you meet the above requirements and are interested in joining our team, please WhatsApp your detailed resume to our Operations Team – Ops Admin (+65 8981 1123) We regret that only shortlisted candidates will be notified. HR Department Arslan SRS Pte Ltd