PERFORMANCE IMPROVEMENT INTEGRATOR

Armed Forces Retirement HomeWashington, District of Columbiausajobspublished 11/13/2026
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This position is located at the Armed Forces Retirement Home-Washington, reporting to the Administrator. The primary purpose of the position is implement a facility-wide Performance Improvement (PI) Program designed to improve performance by measuring, assessing, and monitoring systems. This position is concurrently open to all U.S. Citizens under Announcement Number 27-AFRH-13110612-DE.

Major duties

As a/an PERFORMANCE IMPROVEMENT INTEGRATOR, you will: Draft performance indicators for a service area to track results against established goals. Prepare trend reports of PI findings for the Administrator. Brief PI Committee members on PI findings. Coordinate due dates with responsible staff for improvement projects.

Qualifications

In order to qualify, you must meet the experience requirements described below. Your resume must clearly describe your relevant experience. MINIMUM QUALIFICATIONS: To be considered minimally qualified for this position, you must demonstrate that you have the required specialized experience and/or education for the respective grade level in which you are applying: Specialized Experience for the GS-12: Applicants must have one full year of specialized experience comparable in scope and responsibility to the GS-11 grade level in the Federal service (obtained either in the private or public sectors) performing the following: Analyzing research in support of a facility-wide Performance Improvement (PI) Program with emphasis in healthcare services. Interpreting and applying healthcare services compliance standards in order to manage Healthcare PI Programs. Improving performance by measuring and monitoring systems and services that impact the ability of an agency or organization to meet its mission, vision, and goals. Physical Demands:The work is primarily sedentary in nature, involving working in an office setting. Additionally, the incumbent works in a medical setting as part of duties for improving performance; however direct patient care is not a requirement of the position. Working Conditions: The work environment is primarily in an office environment with adequate lighting, ventilation, sanitation, and safety features. TIME-IN-GRADE REQUIREMENTS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-11 is required to meet the time-in-grade requirements for the GS-12 level. (Must submit your SF-50 that shows Time-in-Grade eligibility and reflects your title, series, and grade. No award SF-50 will be accepted). Any individual who is currently holding, or has held within the previous 52 weeks, a General Schedule position under non-temporary appointment in the competitive or excepted service, must meet time-in-grade requirements (must have served 52 weeks at the next lower grade or equivalent in the Federal service). Time-in-grade requirements must be met by the closing date of this announcement. Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s). Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must include months, years and hours per week worked to receive credit for your work and/or volunteer experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies". SPECIAL NOTE: Long-term care experience and/or interacting with geriatric patients is highly desired.

Education

There is no substitution of education for experience at the grade level(s) of this announcement.

Requirements

Key Requirements: Please refer to "Conditions of Employment." Must be U.S. Citizen or U.S. National. The AFRH ethics program promotes the highest standards of ethical conduct for all employees. As a federal employee, you will be subject to the Standards of Ethical Conduct, and the U.S. criminal conflict of interest statutes. As an AFRH employee, you will also be subject to the AFRH Supplemental Ethics Regulations which restrict the extent to which a AFRH employee can engage in certain activities and hold certain investments. Depending on your position, you may also be required to file a public or confidential financial disclosure report which must be filed within 30 days of your appointment as an employee of AFRH. Upon your new appointment, you will receive guidance regarding your ethics obligations. You will also be required to attend a mandatory ethics training within 3 months of your appointment. Please contact the Agency Ethics Officer (Joseph Pollard) at (202) 541-7557, or joseph.pollard@afrh.gov if you should have any questions.