Specialist for Customer support center
Must-have:FinTech
Your tasks
Job responsibilities
- Answering the customers calls
- Responding to messages sent to the Bank's website, Facebook, and Instagram pages
- Providing information to customers regarding the services and products offered by the Bank and implementation of sales
- Compilation of proposals aimed at improvement of customer service and service provision and submission to the Head of Division
- Participation to other activities of the Division
Requirements
- Integrity and reliability
- Punctuality
- Communication skills
- Service skills
- Ability to ensure the necessary quantity of work
- Excellent analytical thinking skills
- Team-working skills
- Cooperation and negotiation skills
- Initiative and Decisiveness
- Ability to solve business problems
- Flexibility
- Ability to work under pressure
Knowledge of languages Armenian-excellent, good knowledge of Russian and English languages
Required work experience Working experience in the banking sector will be considered as an advantage
How to apply
Required documents Applicants to the competition can send their CVs to hrm@aeb.am electronic address and fill in the subject field with the name, surname of the applicant and with the name of the vacant position. It is mandatory to attach photos to CVs.
Phone 010-510-910 (Extensions: 9604, 9605, 9661 /Personnel Management and Training Programs Division/)
Other
Only those selected for a test will be informed.
Contact person
Listed by the employer in the job posting — for questions and your application.