Messaging and Collaboration Engineer
Your tasks
We are seeking a Messaging & Collaboration Engineer with strong expertise in SharePoint and SQL Server administration. This role is responsible for delivering secure, scalable, and reliable collaboration services across on-premises, hybrid, and Microsoft 365 environments.
SQL Server Management Administer SQL Server environments supporting SharePoint and other applications
Monitor and optimize database performance and resource utilization
Manage backup, restore, and disaster recovery strategies Implement High Availability (HA) and Disaster Recovery (DR) solutions (e.g., Always On, clustering)
Automation & Scripting Develop and maintain PowerShell scripts to automate routine tasks
Improve operational efficiency through automation and tooling
Implement and enforce least-privilege access models Ensure secure configurations aligned with enterprise policies
Ensure high availability and system stability Proactively monitors the work queues.
Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA.
Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner.
Executes changes with clear identification of risks and mitigation plans to be captured into the change record.
Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc.
Identifies problems and errors before they impact a client’s service
Leads and manages all initial client escalation for operational issues.
May work on implementing and delivering disaster recovery functions and tests.
Requirements
Academic Qualifications and Certifications Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).
Microsoft 365 Certified: Enterprise Administrator Expert
Microsoft Certified: Azure Database Administrator Associate
Required Experience & Skills 6+ years of experience managing enterprise-level SharePoint and SQL Server environments
Strong hands-on expertise in · SharePoint SE and online · Microsoft SQL · Exchange Server (SE) and Exchange Online · Microsoft Teams · Skype for Business Server · Experience with hybrid environments and migration strategies · Proficiency in PowerShell scripting and automation Strong troubleshooting and analytical skills
Other
Job Description: Messaging & Collaboration Engineer – SharePoint