Sales Administrator M/F
Machine translation — original language: French.Show original
About the company
ARESIA has been contributing to industrial excellence for civil and defense aeronautics for over 100 years. A group of 850 employees distributed across 12 sites in France. From design to production and maintenance, we provide equipment for all types of aircraft.
Your tasks
As part of our continuous growth, we are looking for a Sales Administrator to join our Supply Chain team.
As a member of this team, you will be responsible for:
Sales Support
- Checking various contractual clauses upon receipt of orders and validating contract executability.
- Opening or modifying customer accounts and updating administrative and financial data in the customer database.
- If necessary, preparing commercial offers at the request of customers.
Order Management via ERP
- Receiving, entering, checking, and following up on customer orders, particularly via customer portals where applicable.
- Verifying order conditions with the customer or the sales representative when they do not comply with the initial offer.
- Informing customers and sales representatives of any delays or, conversely, any early delivery compared to contractual deadlines.
Customer Dispute Management
- Handling customer complaints and forwarding disputes to the relevant departments to ensure resolution.
- Issuing corresponding credit notes, if necessary.
- Presenting additional costs related to additional customer requests.
Administrative and Financial Follow-up
- Updating prices in the ERP.
- At the request of the debt collection department, following up with customers until payment is obtained.
- Providing, if necessary, support missions to the supply chain and export control.
- Performing regular reporting for the Business Administration Director.
Requirements
- Education level: High School to Associate Degree (administrative, commercial, management, or equivalent).
- Experience or skills in customer relations, order entry and management, and use of an ERP.
- Ability to read and interpret drawings as well as technical documentation.
- Proficiency in an ERP, ideally CEGID.
- Fluent professional English, both written and spoken.
- Comfortable in an industrial environment and a technical context.
What we offer
What we offer you
- Contract: CDI
- Status: Non-cadre
Why join us?
- Aresia is an industrial group with a human dimension, in full growth
- Rich and varied roles
- An onboarding process
- A 2-day integration seminar
- Opportunities for evolution and internal mobility
- Employee referral program
- An eco-responsible and socially responsible industry
How to apply
Our candidate journey is simple and consists of 5 steps. A dedicated recruiter will accompany you throughout this process.