Senior Business Analyst

Ardshinbank OJSCYerevanstaffampublished 10/12/2026
Must-have:FinTechSeniorLeadRemote
Nice-to-have:AgileScrumKanban

We are seeking an experienced Business Analyst with expertise in the banking sector. In this role, you will bridge the gap between business needs and technical solutions, focusing on product implementation, enhancement, and optimization. Your insights and expertise will directly impact our customer relationships and business growth strategies.

  • Collaborate with business stakeholders to elicit, analyze, and document business and product requirements for banking solutions.
  • Refactor and streamline existing business processes for critical banking operations, ensuring efficiency and alignment with customer-centric strategies.
  • Define and map end-to-end business workflows across core banking products, services, and operational processes.
  • Evaluate and recommend solutions to enhance operational efficiency and customer engagement for key banking services.
  • Lead the end-to-end implementation and enhancement of banking platforms, ensuring seamless integration with banking systems and compliance with industry regulations.
  • Conduct gap analysis to identify inefficiencies in current processes and recommend solutions tailored to banking workflows.
  • Create and maintain comprehensive documentation for business processes, functional requirements, and system workflows to ensure clarity and traceability.
  • Proven experience working within software development teams or as a business analyst for IT projects, demonstrating effective collaboration skills.
  • Collaborate with IT teams to ensure secure and accurate data migration and system integration for banking product modules.
  • Provide training and support to end-users to maximize adoption and streamline business processes for core banking services.
  • General understanding of technology concepts, data structures, and integration methods to ensure seamless implementation of no-code solutions.
  • Monitor product`s performance metrics and provide actionable insights to stakeholders, focusing on improving service delivery.
  • Bachelor's degree in finance, business, or technical field.
  • Minimum of 3 years of experience as a Business Analyst in the FinTech sector.
  • Strong analytical, problem-solving, product development and communication skills.
  • Familiarity with banking products, processes, and compliance requirements.
  • Ability to model business processes accurately and efficiently.
  • Proficiency in business analysis tools (e.g., JIRA, Confluence, Visio, Miro etc).
  • Excellent communication skills.
  • Familiarity with Agile frameworks (Scrum, Kanban etc.) is a plus.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Good working knowledge of English and Russian.

Benefits:

  • IT team based in an external office, not at the bank.
  • 4 paid days-off per year
  • 24 vacation days per year
  • Medical and life insurance coverage.
  • Flexible work schedule and remote work options
  • Multiple types of bonuses (performance-based, annual and referral bonuses)
  • Comprehensive learning package
  • Employee discounts on bank’s products or services

PROCEDURES OF APPLICATION

Interested and properly qualified candidates may submit their applications by following the Apply on Company Website link. Incomplete applications will be dismissed. Please mention “ Sr. Business Analyst” in the subject line of your email; otherwise your application may not be considered. Only short-listed candidates will be invited to an interview.