Senior DevOps Engineer (PagerDuty) [M/F]
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Must-have:JavaScriptPythonGitAWSAzureGoogle CloudCloudDevOpsCI/CD
Machine translation — original language: Polish.Show original
The goal of the project is to design, implement, and automate a centralized alert management and incident response solution, based on PagerDuty and integrated with the existing ecosystem of monitoring, observability, cloud, and ITSM tools.
The project aims to ensure that the right alerts reach the right people at the right time, while simultaneously reducing the number of false and repetitive notifications and shortening the response and resolution time of incidents.
Daily tasks
- Designing, implementing, and maintaining PagerDuty integrations with monitoring and observability tools, including CloudWatch, Datadog, Prometheus/Alertmanager, Grafana, New Relic, Splunk, Dynatrace, Nagios/Zabbix.
- Automating the configuration and onboarding of services in PagerDuty, as well as processes related to incident handling and response.
- Creating and developing automation using Terraform, PagerDuty API, REST API, webhooks, and Rundeck.
- Configuring PagerDuty services, escalation policies, on-call schedules, event routing, event orchestration, and mechanisms for grouping and suppressing alerts.
- Building auto-remediation mechanisms and automatic enrichment of incident information in AWS/Azure/GCP environments.
- Integrating PagerDuty with ITSM systems and collaboration tools, including ServiceNow, Jira, Slack, and Microsoft Teams.
- Creating and maintaining CI/CD processes for monitoring and alerting configuration as code.
- Developing solutions that automate incident handling and support the AIOps / event intelligence approach.
Requirements
- Min. 7 years of experience in DevOps, SRE, Cloud Engineering, or infrastructure automation.
- Very good knowledge of PagerDuty.
- Practical experience working with AWS, Azure, or GCP and readiness to work in multi-cloud environments.
- Very good knowledge of Terraform / Infrastructure as Code.
- Experience in automation and scripting using Python, Bash, and JavaScript.
- Knowledge of REST API, webhooks, event-driven architecture, and working with payloads and data transformation.
- Experience with monitoring and observability tools and the ability to design valuable, properly configured alerts.
- Knowledge of SLO/SLI concepts, incident management, on-call, and SRE principles.
- Knowledge of CI/CD tools and working with Git.
- Good knowledge of AIOps concepts and event response automation.
- Advanced proficiency in English.
Must have: Python, PagerDuty, Terraform