Assistant Head of Admission

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Arcadia British School is a leading British curriculum school in Dubai, committed to providing an outstanding educational experience within a supportive, inclusive and forward-thinking community.

We are seeking an experienced and highly motivated assistant head of admissions to join our admissions team and play a key role in driving pupil enrolment, strengthening parent relationships and ensuring a seamless admissions experience from initial enquiry through to enrolment.

The role

Reporting to the head of admissions, the assistant head of admissions will support the strategic and operational delivery of the school's admissions function. The successful candidate will combine strong commercial awareness with exceptional relationship-building skills, ensuring that prospective families receive a professional, responsive and engaging experience throughout their admissions journey.

This is a highly visible role requiring excellent communication, organisation and stakeholder-management skills, together with a genuine understanding of the expectations of families choosing an international school in Dubai.

Key responsibilities

Support the head of admissions in developing and delivering the school's admissions and enrolment strategy.

Manage the admissions journey from initial enquiry through application, assessment, offer and enrolment.

Drive enquiry-to-enrolment conversion through proactive follow-up and effective relationship management.

Build strong, trusted relationships with prospective parents and families, providing a consistently high level of customer service.

Lead and support the admissions team, ensuring high standards of performance, responsiveness and professionalism.

Monitor admissions data, pipelines, conversion rates and enrolment trends, providing regular reports and insights to senior leadership.

Maintain accurate and up-to-date admissions records and ensure all processes are completed efficiently and in accordance with school requirements.

Work closely with academic leadership, marketing, finance, student services and other key departments to ensure a smooth admissions and onboarding process.

Support school tours, open days, parent events and other admissions activities designed to engage prospective families.

Ensure prospective families receive accurate and timely information regarding the school's curriculum, admissions criteria, fees, policies and procedures.

Support the implementation of effective CRM and admissions systems, ensuring data integrity and appropriate follow-up.

Identify opportunities to improve the parent journey, admissions processes and overall customer experience.

Ensure admissions practices remain aligned with KHDA requirements and applicable UAE regulations.

Represent Arcadia British School professionally and positively at external events, education fairs and community activities when required.

Contribute to achieving the school's enrolment and retention objectives.

About you

We are looking for an experienced admissions professional who is commercially aware, highly organised and genuinely passionate about education.

You will ideally have:

Proven experience in school admissions, preferably within a British curriculum or international school environment.

Experience in a senior admissions, admissions management or customer-facing leadership role.

Strong knowledge of the Dubai/UAE education market and an understanding of the expectations of international families.

Demonstrable experience managing admissions pipelines, conversion and enrolment targets.

Excellent interpersonal, communication and relationship-building skills.

Strong commercial and analytical ability, with confidence interpreting admissions data and performance metrics.

Experience leading, coaching or developing a team.

Excellent attention to detail and the ability to manage multiple priorities within a fast-paced environment.

Strong IT skills and experience using CRM, admissions or student management systems.

A professional, solutions-focused approach and the ability to build effective relationships with parents and internal stakeholders.

High levels of discretion, integrity and professionalism.

Why join Arcadia?

At Arcadia British School, we believe that our people are central to our success. We offer the opportunity to work within a dynamic, collaborative and ambitious school community, where every member of staff contributes to delivering an exceptional experience for our students and families.

This is an excellent opportunity for an experienced admissions professional to take the next step in their career and contribute directly to the school's continued growth and success.

How to apply

If you are an experienced admissions professional with the leadership capability, commercial awareness and relationship-building skills to make a meaningful contribution to our school community, we would be delighted to hear from you.

Please submit your CV and a covering letter outlining your suitability for the role.

Arcadia British School is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to appropriate safeguarding checks and satisfactory references as per safer recruitment policy available on the school’s website.