SDR Coordinator

Your tasks

Lead generation & outreach support Assist in identifying and researching potential clients aligned with company services and target markets. Execute basic outreach via email, LinkedIn, or phone under the guidance of senior SDRs and BDs. Schedule and coordinate meetings or discovery calls with qualified leads for the commercial team.

CRM management & data accuracy Accurately update and maintain lead records in the CRM system. Track outreach activity, status updates, and meeting outcomes.

Market research & prospecting preparation Conduct preliminary research on target industries, client profiles, and potential use cases. Support the development of outreach lists and tailored messaging based on market segments.

Team collaboration & knowledge sharing Work closely with the commercial team to align on priorities and outreach campaigns. Share client feedback, objections, or common questions to help refine communication strategies.

Activity monitoring & performance reporting Meet weekly activity targets (e.g., number of emails sent, calls made, meetings booked). Regularly report progress and update team members on outreach results.

Requirements

Education, experience & qualifications Bachelor’s degree in business administration, marketing, or a related field. 1-3 years of experience in sales development, sales operations, or any client-facing role. Experience in sales, client interaction, in the technology or language services sector. Good organizational skills and attention to detail. Eagerness to learn and grow in a dynamic, fast-paced environment. Strong interpersonal and communication skills, with a proven ability to collaborate effectively within cross-functional teams and engage with stakeholders at all levels. Professional attitude, resilience, and a positive approach to challenges. Basic knowledge of CRM tools (e.g., HubSpot, Salesforce) is a plus. Strong communication and interpersonal skills in both English and Arabic.

Behavioral competencies

• Initiative
• Problem-solving
• Team oriented
• Adaptability
• Ability to work under pressure

Technical competencies

• Sales and prospecting expertise
• CRM and sales technology proficiency
• Email and outreach tools
• Adaptability and continuous learning
• Customer and market insight