Relief Young Persons Services Coordinator
About the company
As the UK's leading Social Enterprise, we move lives forward every day by building, managing and supporting thriving Communities. From new homes, social housing and student accommodation to leisure, education and Community initiatives, our work makes a positive difference to millions of People across the UK. And that takes People who care about doing the right thing. People who are ambitious, ready to grow and motivated to make a difference through the work they do.
W e understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. Wecan't promise to give you exactly what you want, but we promise not to judge you for asking.*
Your tasks
More about your role We are looking for a proactive and organised Relief Young Persons Service Coordinator?to join our Supported Housing Team on a casual basis, covering predominantly weekends and night shifts. This role supports the delivery of high-quality services to customers who may have complex support needs, ensuring the smooth running of administrative, housing management and business support functions across the service.
Working closely with colleagues, customers and external agencies, you'll provide reception and call handling support, manage correspondence and records, maintain housing management systems and databases, and produce performance and monitoring reports.
Requirements
We're looking for Colleagues who bring energy, curiosity and ownership. People who enjoy being challenged, support those around them and want to keep raising the bar. Because when we perform at our best, we create more opportunities to invest in our Customers, our Communities and each other.
Experience matters, but it's only part of the story. If you share our values and want to build a career where your work has real impact, we'd love to hear from you.
Essential criteria
- Previous experience in a support role
- A strong understanding of safeguarding principles and best practice
- Experience maintaining databases, records management systems and producing reports
- Strong IT skills, including Microsoft Office applications and data entry systems
- Full UK driving licence and access to your own vehicle
More about you You'll be confident working independently while also building strong working relationships with colleagues, customers, partner agencies and external stakeholders.
You will have excellent attention to detail and be comfortable maintaining accurate records, processing documentation and supporting housing management activities. Strong administration and IT skills are essential, alongside a good understanding of financial processes. You'll be someone who takes ownership of your work, remains calm under pressure and is committed to providing excellent service to both customers and colleagues.
What we offer
What you'll get We know rewarding work deserves rewarding benefits. That's why, alongside a competitive salary, you'll have access to a package designed to support you at work and beyond.
You'll receive
- Pension with matched contributions up to 7%
- Bonus scheme for colleagues at 2%
- 35 days holiday (including bank holidays) pro rata with the option to buy or sell days
- Healthcare cashback plan for everyday medical costs, with private GP and health support services available
- Comprehensive wellbeing support including counselling, flu jabs, our Employee Assistance Programme (EAP) and access to our Wellbeing Hub, supporting your mental, physical and financial wellbeing
- Access to Our Place Rewards, offering discounts and savings on groceries, travel, shopping, home products and other lifestyle purchases
- Ongoing training, professional qualifications, internal development programmes and career progression opportunities
- Recognition programmes including Star Awards and Colleague Awards, celebrating achievements and recognising great work
- Strong focus on inclusion, wellbeing and colleague engagement
- Free membership to Places Gyms
- Life Assurance to provide financial security for your loved ones, alongside access to will writing services to help you plan for the future with confidence
How to apply
What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on .
Other
Due to the nature of the role, you must have access to your own vehicle and be able to travel between local services as required.
As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.
We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.
Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and a