Wellness Development & Expansion Executive
About the Role Apex Wellness Pte. Ltd. is seeking a proactive and hands-on Wellness Development & Expansion Executive to support the growth and expansion of our wellness business. This role is ideal for someone with experience in spa, beauty, wellness or retail operations who enjoys building teams, supporting new outlet openings, improving operational performance and driving business growth. You will work closely with management to support existing outlets, prepare new outlets for launch, stabilise operations and facilitate smooth handovers to the operational teams. Key Responsibilities
- Business Development & Sales Performance
Support business growth and sales performance across existing wellness outlets.
Monitor outlet performance and assist in implementing initiatives to achieve monthly sales targets.
Identify opportunities to improve customer experience, service standards and operational efficiency.
- New Outlet Opening & Expansion
Coordinate manpower planning, recruitment, staff deployment and operational readiness for new outlets.
Support outlet launch preparations and ensure operational requirements are in place.
Work closely with management and relevant teams to facilitate smooth outlet openings.
- Recruitment & Team Development
Assist with recruitment and manpower planning for existing and new outlets.
Support onboarding, staff deployment and team development.
Help build stable and effective teams to support business operations.
- Outlet Stabilisation & Operational Handover
Provide hands-on support during the initial stages of outlet operations.
Assist in resolving manpower, customer service, public relations and operational matters.
Establish effective workflows and support the development of stable outlet operations.
Facilitate the handover of outlets to the designated operational team once operations are stable.
- Customer Relations & Operational Support
Support customer engagement and service recovery where required.
Coordinate with internal stakeholders to resolve operational issues.
Undertake other business development and operational duties assigned by management.
Requirements Previous experience in spa, beauty, wellness, aesthetics, hospitality or retail operations.
Experience in outlet management, business development, recruitment or new outlet setup will be an advantage.
Strong coordination, communication and interpersonal skills.
Able to manage multiple priorities and work independently.
Practical, resourceful and solution-oriented, with a hands-on approach to problem-solving.
Comfortable working with sales targets and performance-based incentives.
Willingness to travel between outlets in Singapore as required.
Remuneration & Incentives Salary commensurate with experience and suitability.
Monthly commission based on combined eligible sales performance across assigned wellness outlets.
Recruitment referral incentives for eligible successful hires, subject to company terms.
Additional performance-based incentives for new outlet opening, stabilisation and successful handover milestones.
Why Join Us? Be part of a growing wellness business with expansion opportunities.
Gain exposure to business development, recruitment, outlet launches and operations.
Work closely with management and contribute directly to business growth.
Enjoy performance-based incentives linked to business and operational achievements.