catering service manager
Education:
Secondary (high) school graduation certificate. or equivalent experience.
Work setting:
Catering firm.
Tasks:
- Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies.
- Monitor revenues to determine labour cost .
- Monitor staff performance .
- Set staff work schedules.
- Conduct performance reviews.
- Cost products and services.
- Organize and maintain inventory.
- Ensure health and safety regulations are followed.
- Negotiate arrangements with suppliers for food and other supplies.
- Negotiate with clients for catering or use of facilities.
- Leading/instructing individuals.
- Address customers' complaints or concerns.
- Provide customer service.
- Manage events.
- Provide staff training.
- Consult with clients regarding weddings, banquets and specialty functions.
- Recruit, organize, train and manage staff.
- Plan, organize, direct, control and evaluate daily operations.
Work conditions and physical capabilities:
- Fast-paced environment.
- Work under pressure.
- Tight deadlines.
- Attention to detail.
Personal suitability:
- Accurate.
- Client focus.
- Dependability.
- Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Organized.
- Reliability.
- Team player.
- Ability to multitask.
Employment terms options:
- Evening.
- Shift.
- Morning.
Experience:
5 years or more.
Employment terms options:
- On call.
- Day.