Customer Service Specialist
You've set your sights on the Customer Service Specialist vacancy in our Customer Service team, and we’re here to give you all the details you need to kick-start your winning journey!
Who we are
We are aPeople , representing adjarabet.am – one of the largest entertainment portals in the region. Join us, and you’ll be stepping into a world of innovation, growth, and non-stop excitement!
Shift Schedule 09:00–17:00 11:00–19:00 17:00–01:00 19:00–03:00 (Night shifts 2–3 times per month)
- Ability to work in all shifts is required.
Salary: 160,000 AMD
As a Customer Service Specialist, we need you to:
Handle customer inquiries via Digital Service Channels: inbound and outbound call center Chat, Email, Social Media
Provide customers with the data regarding new and existing services/campaigns
Register Customer problems and requests correctly and accurately
Verify any kind of information related to subscribers
Follow high-security level of customer data confidentiality
Follow company standards in customer service
Proper knowledge of Company products/ services/promotions/standards.
We need you to have:
Fluent in Armenian, Russian, and English, both spoken and written skills
Excellent Communication Skills
Multitasking skills
Stress tolerance
Adaptive to changes
Quick learner.
We promise:
Health insurance
Competitive salary
Performance-based bonus system
An additional 10 days off
Professional development opportunities
Dress the way you want
Out of the box community
Welcoming team
Skill sharing
Your personal amigo to help you adapt
Ready to claim your spot as our next winner?
Your winning journey starts NOW!
aPeople Team