SALES ASSISTANT (M/F)

You will join the Sales Administration (ADV) team. You will be responsible for the reliability of order processing, the quality of exchanges with customers, and the fluidity of information within the division. As a true support for the sales department, you will contribute directly to customer satisfaction and collective performance.

Within a dynamic team, your main missions will be: Order Management -Entry and tracking of orders for all products -Monitoring compliance with commercial conditions, promotions, and discounts -Tracking of deliveries and equipment loans -Identification and reporting of anomalies Sales Administrative Management -Management and tracking of credit notes -Processing of returns and customer disputes Relationship with Resellers -Telephone reception and processing of reseller requests -Information on product availability, order tracking, lead times, and prices -Transmission of specific requests to the sales, marketing, and product specialist teams Coordination and Monitoring -Ensuring the smooth flow of information between different stakeholders -Guaranteeing the reliability of data in management tools (ERP/SAP) -Participating in the monitoring of activity indicators and reporting

This list is not exhaustive.

You have a background in management, sales administration, commerce, or equivalent and can demonstrate a first successful experience in a similar position (including apprenticeships).

You are proficient in office tools, particularly Excel, and have a good knowledge of ERP tools, ideally SAP. You have a good written and oral understanding of English in a professional environment.

Equipped with an excellent sense of customer service, you demonstrate rigor, organization, and reactivity. You enjoy teamwork and are comfortable managing multiple files simultaneously. You possess good interpersonal skills and are able to communicate with various internal and external stakeholders.