Reservations Consultant (APAC) #10492

Your tasks

• Receive and review enquiries from corporate clients, relocation agencies, travel management companies, and travellers to understand their booking needs and preferences.
• Record and manage enquiries in the Customer Relationship Management (CRM) system, ensuring all information is accurate and up to date.
• Work with property partners to identify suitable options that meet travellers' needs and comply with corporate travel policies.
• Arrange customised long-stay bookings for corporate travellers in accordance with client service agreements and company procedures.
• Follow up with clients and enquiries proactively to secure bookings and improve conversion rates.
• Serve as the main point of contact for travellers, respond to enquiries, and recommend suitable booking options when required.
• Handle booking administration, ensure reservations are accurately confirmed, and provide check-in details to travellers on time.
• Address enquiries and issues raised by travellers during their stay, working with service providers to resolve them.
• Coordinate with the finance team to ensure booking invoices are prepared accurately and issued on time.
• Support the Reservations Team Leader and Regional Director with projects and other assigned tasks.

Requirements

• Experience in reservations, hospitality, serviced apartments, or travel-related services is preferred.
• Strong organisational and time management skills, with the ability to prioritise tasks effectively.
• Able to handle multiple tasks and work efficiently in a fast-paced environment.
• Candidates without relevant experience are welcome to apply, as training will be provided.

How to apply

Kindly apply through ANY of the following methods

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #10492 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Other

Job Description

• Industry/ Organization Type: Hospitality
• Position Title: Reservations Consultant (APAC)
• Working Location: Tanjong Pagar
• Working Hours: 5 days (Mon - Fri, 9.00am - 6.00pm)
• Salary Package: Basic Salary up to $4,000 + Quarterly Performance Bonus
• Duration: Permanent Role

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