Customer Service Representative (m/f/d) (Account Manager)

Customer Service Representative (m/f/d)

What we offer you:

• Attractive compensation with flexible working hours for a good work-life balance
• Modern workplaces with comprehensive social benefits
• Special payments such as holiday and Christmas bonuses
• Further training opportunities and professional development programs
• Measures to promote your health and well-being
• An open, team-oriented environment that supports your ideas and initiatives

Your tasks:

• Support of national and international customers as well as ensuring smooth communication
• Experience in the area of packaging planning
• Personal support of a key account
• Disposition and processing of worldwide orders, taking into account customs and logistical requirements
• Creation and processing of freight and customs documents as part of shipment processing
• Processing of complaints and development of efficient solution approaches
• Communication and coordination with customers, freight forwarders, and internal specialist departments
• Maintenance and updating of the supplier portal as well as support with administrative tasks
• Support in dunning and invoicing in cooperation with accounting
• Bottleneck management and ensuring a smooth flow of materials and information

Your profile:

• Completed commercial vocational training
• Several years of professional experience in logistics or freight forwarding
• Knowledge of the automotive industry is desirable
• Good English skills in speaking and writing
• High resilience, organizational skills, and the ability to prioritize tasks well

If you are looking for an exciting and challenging activity in an innovative and supportive company, we look forward to receiving your application!