Warehouse Officer

Anonymous EmployerLagosroam-ngpublished 11/10/2026

Responsibilities:

Receiving & Inbound Stock Control:

Receive all incoming goods from overseas suppliers, local agents, and clearing forwarders
Verify each consignment against the purchase order and packing list quantity, description, and condition
Inspect for damage, short shipment, or product defects; record discrepancies immediately and notify Head of Accounts/Admin
Sign and retain all delivery documentation: waybills, packing lists and fumigation certificates.
Update the stock register (stock sheet) on the same day as receipt
Properly label, date, and position stock in designated locations—FIFO (first in, first out) at all times
Packaging and repacking of stock

Storage & Stock Management:

Maintain a clean, organised, and pest-free warehouse at all times
Ensure correct storage conditions for each product category: dry goods, cat litter, shampoos, etc.
Monitor expiry dates and flag any stock approaching best-before dates to the Head of Accounts/Admin and the Executive Director
Conduct a full physical stock count at the end of every month and reconcile against the system balance
Report any unexplained variances — shortages, overages, or damaged stock — in writing to Head of Accounts/Admin.
Prevent unauthorised access to the warehouse at all times

Outbound Dispatch & Delivery:

Release stock only against a signed and approved sales order or delivery order. Orders are approved by the Sales Coordinator (Bolanle).
Pick and pack orders accurately before drivers load — double-check quantities and product codes
Prepare accurate waybills/delivery notes for every outgoing consignment
Supervise the loaders during packing to ensure products are handled correctly and vehicles are not overloaded
Ensure the drivers have signed the waybill and carry a copy before leaving the warehouse
Ensure the security has signed the waybill and carries a copy before the driver leaves
Update dispatch records on the same day and notify the Sales Coordinator when the order is loaded

Returns & Damaged Goods:

Receive returned goods from customers or drivers; inspect and record condition on a Returns Note
Never destroy, dispose of, or write off returned or damaged goods without written approval from the Head of Accounts/Admin or ED. Such approval should be in writing on a signed bad stock invoice.
Store returns in a clearly marked area, separate from saleable stock

Supervision of Warehouse Team:

Directly supervise the warehouse drivers and loaders on a daily basis
Assign tasks, set the loading/delivery schedule, and ensure punctual execution
Report attendance, conduct, or performance issues to the Head of Accounts/Admin in writing
Ensure team members follow all safety and handling procedures

Vehicle & Fleet Maintenance:

Take overall responsibility for the roadworthiness and cleanliness of all delivery vehicles
Schedule and track routine servicing — oil changes, tyre rotation, brake checks — and present the service schedule to Head of Accounts/Admin.
Inspect vehicles at the start of each month; record any defects, damage, or faults on a Vehicle Inspection Sheet and report them to Head of Accounts/Admin or ED without delay
Ensure all vehicles carry valid documents at all times: roadworthiness certificate, insurance, and vehicle licence — flag renewals to Head of Accounts/Admin or ED at least one month before expiry
Arrange repairs through approved mechanics only; obtain at least two quotes for any repair above NGN 20,000 and submit to Head of Accounts/Admin or ED for approval before work proceeds
Report any accident, incident, or traffic offence involving a company vehicle to Head of Accounts/Admin or ED immediately, regardless of severity
Monitor fuel consumption against mileage; flag any unusual variance (possible leakage or unauthorised use) to Head of Accounts/Admin or ED

Safety, Security & Housekeeping:

Enforce no-smoking, no-open-flame rules throughout the warehouses at all times
Ensure fire extinguishers are accessible and inspected; report any equipment faults to Head of Accounts/Admin or ED
Keep all emergency exits clear and walkways unobstructed
Secure the warehouses at close of business each day
Report any break-in, theft, or security incident immediately to Head of Accounts/Admin or ED

Reporting & Documentation:

Submit a weekly stock movement report to Head of Accounts/Admin every Friday by 4:00 pm
Submit the month-end physical stock count reconciliation by the last working day of each month
Maintain a neat, up-to-date filing system for all inbound and outbound documents
Flag any supplier delivery shortages or quality issues to Monday within 24 hours of discovery.

Requirements:

Minimum 3 years' experience in a warehouse, logistics, or stock control role
Ability to read and verify purchase orders, packing lists, and waybills accurately
Basic computer literacy: able to record stock movements in Excel or the accounting app
Physically fit — the role involves manual handling, lifting, and standing for extended periods
Strong attention to detail and a zero-tolerance approach to stock discrepancies
Good written communication: able to submit clear, accurate written reports

Personal Attributes:

Trustworthy and honest — handles stock and company assets with full integrity
Organised and methodical: maintains systems even under pressure
Proactively flags problems early rather than waiting to be asked
Firm but fair in supervising the warehouse team
Calm under the pressure of a large incoming consignment or urgent customer order

Requirements: