Inventory & Systems Controller

Responsibilities:

Receive and inspect supplier deliveries. Organise and maintain clean, efficient storage areas. Ensure all products are stored under the correct conditions (ambient, chilled or frozen). Apply FIFO and FEFO inventory management principles. Perform regular stock counts and investigate inventory discrepancies. Visit all café branches regularly to conduct physical inventory counts and verify stock accuracy. Ensure that storage rooms and inventory areas at every branch remain clean, organised and compliant with company standards. Identify and report poor storage practices, stock handling issues or operational weaknesses that could result in waste, spoilage or inventory losses, and follow up to ensure corrective actions are implemented. Monitor inventory levels across all branches. Receive daily stock requisitions from each branch. Prepare and coordinate stock transfers to all company locations. Notify the Purchasing Officer when products reach their reorder levels. Maintain accurate inventory, recipe and stock movement data within STO (StockTake Online). Work closely with the Bakery, Pastry and Café teams to ensure that all approved recipe, ingredient and portion changes are accurately reflected in the system. Ensure inventory transactions and system records accurately reflect daily operations. Monitor compliance with standard recipes and investigate discrepancies between theoretical and actual inventory consumption. Identify inconsistencies between physical inventory, production records and system data, investigate their root causes and recommend corrective actions. Identify and escalate significant variances in theoretical food cost or gross profit resulting from recipe, ingredient or inventory updates, ensuring management is informed of any issues requiring review. Conduct regular operational audits of inventory practices across all departments and branches, ensuring company procedures, recipe standards and inventory controls are consistently followed. Work closely with Production, Purchasing and Operations to continuously improve inventory accuracy, inventory processes and operational efficiency across the business.

Candidate Profile

Previous experience in inventory control, warehouse management or inventory systems within the food industry is required. Strong understanding of food storage, shelf life, inventory management and production processes. Good understanding of recipes, ingredient usage and inventory consumption. Strong analytical and problem-solving skills, with the ability to investigate discrepancies and identify root causes. Excellent organisational skills and exceptional attention to detail. Honest, reliable and highly accountable. Strong communication skills with the ability to collaborate effectively with Bakery, Pastry, Café, Purchasing and Operations teams. Comfortable working with inventory management software and Microsoft Excel. Experience using STO (StockTake Online) is a strong advantage. Willing to travel regularly between our different branches. Able to work in a fast-paced environment while maintaining a high level of accuracy.