Front Office Agent
ANDRONIS IS CURRENTLY RECRUITING
FRONT OFFICE AGENT
(based in Santorini or Paros)
We are looking for a Front Office Agent who wants to move their career forward. If this sounds as a great challenge, why don’t you join ANDRONIS and embrace our vision driven by an inspiring purpose of providing the finest services around the world.
About Us
Memories that matter, from people who care!
We are passionate about creating unforgettable moments and memories. We achieve this by ensuring that our guests truly enjoy simple pleasures. Each Andronis hotel is inspired by the landscape in which it is located, respecting the cultural heritage of the area. Our team is devoted to offering the warmest hospitality and unparalleled service to all our guests. Cosmopolitan life at its best & authenticity is what lies at the heart of the #AndronisExperience.
Meet the Team
Our team consists of people with vision and passion for what they do. Our associates are our greatest asset and our greatest investment. We are committed to offering continuous training, personal development and support for each team member. On a daily basis, the management of the company, as well as a team of Mental Health professionals, take care of the well-being of every associate and each team on a personal and professional level.
As a Front Office Agent you will
- Greeting guests courteously upon arrival
- Promote in-house and sister properties’ services and facilities
- Handle guest needs, inquiries and requests
- Check figures, postings, and documents for accuracy
- Record, store, access, and/or analyze computerized financial information
- Ensure that all pertinent information is recorded on registration cards, reports daily activity on log book
- Conduct check-in and check-out procedures based on Andronis Arrival and Departure standards
Entry Requirements
- Experience in a 4 or 5 stars hotel environment
- Excellent command of the English language, both spoken and written
- Additional language knowledge would be consider an extra asset
- Be a team player and a great communicator with guests from all over the world, colleagues and managers in all departments
- Upselling and organizational skills
- Experience with Front office software, like Opera, Opera Cloud, Fidelio & Protel
We offer
- Accommodation with AC, wi-fi, laundry access and access to our open-air gym
- Continuous training opportunities (hard & soft skills)
- Free Counseling line for our employees and their relatives (mental health & business psychology)
- The provision of uniforms
- Discounted Mini Market prices at our Employee dedicated market
- Two meals per day at the staff restaurant
- Transportation to/from work
- Discounted rates at selected Andronis Restaurants
Why Be Part of Our Journey?
It is a unique chance for you to work in one of the fastest growing hotel groups, alongside dedicated colleagues and professionals. Being a part of Andronis is not just a job. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit.
Our Promise to You
Andronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.
Andronis is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, age, sexual orientation, marital status, national origin, pregnancy, color, citizenship or any other group protected by the law.