Project Coordinator

AMSYS Hospitality

About the Role

AMSYS Hospitality is seeking a Project Coordinator to support the day-to-day execution of low-voltage, structured cabling, HSIA, CCTV, and AV installation projects for hospitality clients. You'll own routine customer communication, vendor relations, and project tracking - keeping projects on schedule from kickoff to closeout while freeing the Director of Operations for strategic work.

What You'll Do

Handle routine customer communication: site-visit scheduling, status updates, and data requests; escalate pricing, contract, or billing issues to leadership

Manage vendor relations: RFQs, order status, PO tracking, delay follow-ups, and RMAs

Monitor projects in ConnectWise Manage; keep the status log current and flag at-risk projects early

Maintain records of correspondence, POs, and milestones; support billing prep and closeout documentation

Not Responsible For: pricing/contracts, technical design decisions, or internal automation tools.

Qualifications

1 3+ years in project/account coordination or customer-facing operations (field services or hospitality preferred)

Strong written communication and strong organizational skills across multiple projects

Proficient in Outlook and Excel; ConnectWise Manage experience a plus

Industry terminology familiarity helpful but not required - training provided

First 90 Days

Independently handling customer status and site-access emails

Managing vendor RFQ/PO follow-ups

Maintaining an accurate project status log, reviewed weekly with leadership

This description is not exhaustive; duties may change at any time.

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