Senior Sales Associate

We are seeking an elite, commercially sharp, Arabic-speaking Senior Sales Associate to manage high-net-worth relationships and accelerate business growth within the luxury retail market. This role blends top-tier client-facing luxury retail sales with high-end relationship management, industry-specific product storytelling, and pipeline execution. This is a senior-level, high-stakes commercial role.

You will be heavily relied upon to manage external VIP partners, walk-in connoisseurs, and royal or high-net-worth portfolios across Qatar. Acting as a premium face of our luxury brand, you will drive revenue through sophisticated, relationship-first commercial operations, delivering tailored client-based sales experiences. The ideal candidate brings an impeccable track record from high-end retail, possessing an established network, local market experience, and elite closing capabilities.

Elite Client Management & High-Value Revenue Generation

• Manage and cultivate a premium, high-net-worth client portfolio, building long-term loyalty and maximizing lifetime client value.
• Act as the primary advisor and closer for high-ticket individual purchases, private acquisitions, and high-end jewelry consultations.
• Execute sophisticated client-based sales strategies, proactively driving revenue by introducing tailored high-value pieces directly to targeted client segments.
• Craft and deliver bespoke, highly personalized luxury sales presentations and tailored purchasing terms for VIP collectors.
• Maintain absolute discretion and confidentiality regarding client portfolios, wealth, and private collections.

Luxury Market Positioning & VIP Relations

• Build and nurture deep, authentic relationships with local VIPs, prominent family offices, and HNWIs, leveraging your local market presence.
• Leverage your deep high-end retail and jewelry industry background to develop a robust, loyal client-based network that aligns with the brand’s premium identity.
• Serve as a direct advisor to leadership on local luxury market shifts, client spending behaviors, and high-end positioning in Doha.

Clientele, Portfolio Execution & Client-Based Data Management

• Oversee and execute the end-to-end client journey, ensuring elite luxury service standards are flawlessly delivered at every touchpoint.
• Maintain exceptional client-based data hygiene, systematically tracking client purchasing histories, sizing, private design preferences, and significant milestones to fuel targeted outreach.
• Convert client profiles and luxury retail indicators into proactive, highly tailored clientele and personalized sales campaigns.
• Utilize internal systems to track boutique performance, manage private inventory requests, and monitor the organic growth of your personal client book.

Deal Execution & Boutique Excellence

• Drive complex, high-value client consultations from initial greeting and discovery to final transaction, packaging, and after-sales service.
• Collaborate with internal operations, workshop masters, and product teams to guarantee the seamless delivery of high-value client specifications and bespoke orders.
• Proactively resolve any service or operational friction points to safeguard client satisfaction and protect brand equity.

VIP Events, Private Viewings & Experience Integration

• Coordinate and host private client viewings, closed-door product previews, and exclusive high-end pop-up boutique engagements.
• Leverage client-based insights to curate hyper-focused guest lists for exclusive previews, ensuring maximum engagement and sales conversion during private brand events.
• Align luxury retail previews with private client schedules to build organic, trusting relationships outside the traditional boutique environment.
• Represent the brand with flawless poise at elite regional luxury forums, private exhibitions, and high-profile social events

Education

• Bachelor’s degree in business, luxury brand management, Marketing, or any related field.

Experience

• 6–12+ years of established sales experience within luxury retail or high-end retail environments.
• Prior experience and a proven track record within high-end jewelry or luxury jewelry is highly preferred and a major plus.
• Strong local experience within Doha / Qatar or any GCC is preferred, featuring a solid understanding of the local market dynamic and local cultural nuances.
• Demonstrated history of driving client-facing sales and building a dedicated personal client book (client-based management).

Professional Skills & Competencies

• Client Facing Sales Expertise, outstanding ability to handle high-ticket, face-to-face luxury retail interactions with elite buyers.
• Sophisticated understanding of high-end retail psychology, gemstone/craftsmanship storytelling, and premium service etiquette.
• Absolute loyalty, discretion, and a high-agency closing mentality suited for a luxury house.

Communication & Language Skills

• Bilingual Master: Native or corporate-level fluency in both Arabic and English is required.
• Highly polished diplomatic presence, elite persuasive speaking skills, and pristine written capabilities suited for high-profile stakeholders.

What Differentiates This Role

• You will negotiate high-stakes premium contracts, not just hit standard unit quotas.
• You will act as a trusted proxy to high-net-worth clients and corporate directors alike.
• Direct vertical pathway toward Director of Luxury Sales, Brand Head, or General Management.