Head of Operations and Data Analytics Service

Efficient and high-quality organization of corporate business operations, optimization of operational processes, supporting business decisions through data analysis, and continuous improvement of service efficiency.

• Management of the organization and control processes of corporate operations
• Assessment of operational process efficiency and implementation of optimization initiatives
• Organization of data collection, processing, and analysis processes for corporate business
• Development of analytical reports and business recommendations based on data
• Identification of operational risks and implementation of measures aimed at their mitigation
• Development, monitoring, and presentation of operational efficiency indicators
• Organization, management, and professional development of the service team
• Ensuring effective cooperation with the Bank's internal departments
• Identification of opportunities for process automation and digitalization and leading implementation initiatives
• Supporting business management in the data-driven decision-making process

• Higher education in economics, finance, statistics, business management, or related fields
• At least 3–5 years of work experience in the banking or financial sector
• Work experience in operations management or data analytics
• Skills in data analysis and reporting
• Good knowledge of MS Excel. Knowledge of SQL and BI tools will be considered an advantage
• Experience in process optimization and increasing efficiency
• Team management and work organization skills
• Developed analytical thinking, precision, and a high sense of responsibility
• Good knowledge of English and Russian languages