Regional eCommerce Manager, Luxury Fashion Brand

eCommerce & Business Growth

Drive the overall performance of the brand's eCommerce business, focusing on revenue growth, profitability, and customer satisfaction. Identify opportunities to enhance the online customer journey and improve conversion rates. Monitor business performance and recommend initiatives to achieve commercial objectives. Partner with cross-functional teams to execute business strategies and support long-term growth plans.

Digital Campaigns & eMerchandising

Lead digital campaign planning and execution, ensuring alignment between global initiatives and local market requirements. Optimize website merchandising through product recommendations, navigation improvements, search optimization, and category management. Collaborate with relevant stakeholders to improve online discoverability, engagement, and conversion.

Performance Analytics

Analyze business and customer data to generate actionable insights and recommendations. Establish and track key performance indicators (KPIs) related to sales, customer engagement, conversion, and profitability. Identify reporting gaps and support the implementation of enhanced analytics and measurement frameworks.

A/B Testing & Personalization

Develop and manage a structured A/B testing roadmap to optimize customer experiences and business performance. Work closely with Marketing, CRM, Design, and Technology teams to deliver personalization initiatives. Document, evaluate, and share testing results and best practices across stakeholders.

Project Management

Lead digital projects and new initiatives from planning through implementation. Manage multiple priorities and stakeholders while ensuring timely delivery and business impact. Recommend innovative solutions to improve customer experience and strengthen brand equity.

Requirements

Education

• Diploma or Degree in Business, Marketing, Digital Marketing, eCommerce, Communications, Information Systems, or a related discipline.
• Candidates with relevant qualifications and demonstrated experience in eCommerce, digital business, or related fields are encouraged to apply.

Experience & Skills

• At least 8 years of relevant experience in eCommerce, digital business, online retail, or related fields. Experience in luxury, premium consumer, beauty, or fragrance brands will be an advantage.
• Strong understanding of eCommerce operations, including digital merchandising, CRM, promotions, customer experience, inventory management, fulfilment, and online business performance.
• Experience interpreting data and analytics to drive business decisions and performance improvements.
• Knowledge of web analytics tools such as Google Analytics or equivalent platforms is preferred.
• Experience in digital marketing, media performance, customer acquisition, or conversion optimization is advantageous.
• Strong stakeholder management and communication skills, with the ability to work effectively across functions and geographies.
• Demonstrated project management and organizational skills, including the ability to manage multiple priorities simultaneously.
• Analytical, customer-focused, adaptable, and results-oriented mindset.

Preferred Competencies

• eCommerce Strategy
• Digital Merchandising
• Customer Experience Optimization
• Performance Analytics
• A/B Testing & Personalization
• Digital Marketing
• Stakeholder Management
• Project Management
• Commercial Acumen
• Leadership and Influence

Interested applicants please send your resume in MSWords format to prasant.sirohi@ambition.com.sg and attention to Prasant Sirohi(R22106307) Short listed candidates will be notified www.ambition.com.sg EA Registration Number: R22106307 Data provided is for recruitment purposes only Business Registration Number: 200611680D. License Number: 10C5117