Digital Platform Delivery Manager

Your tasks

• Drive new digital and AI-enabled capabilities for distributors, from idea to launch and iteration
• Spot where AI, GenAI, automation and data can improve distributor journeys and business processes
• Involve distributors in the design so solutions fit user, customer and business needs
• Turn business needs into use cases, requirements and prioritised features
• Take initiatives from proof-of-concept through to rollout, including feasibility, stakeholder alignment, testing and governance
• Work with business analysts, tech product owners and engineers on requirements, user stories and the backlog
• Run UAT: coordinate business testers, triage and resolve defects, retest and secure sign-off, including testing AI outputs
• Work with Technology, Customer, Compliance and Risk teams to build in governance, controls, guardrails and human oversight
• Support adoption through communications, training and stakeholder engagement
• Track delivery and manage risks, issues and dependencies
• Look after BAU support for the platforms, including incidents, issue resolution and monitoring
• Use feedback and usage data to decide what to improve next

How to apply

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Other

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117