Transport Technician (M/F)

Job Description:

Reporting to the Transport Manager, you will be in permanent connection with the various stakeholders within the company, whether in terms of Supply Chain (customer service, procurement/planning, warehouses), production, sales, quality, management control, and other subsidiaries, or with transport and logistics partners. As a Transport Technician, your role consists of managing operations related to the collection, shipment, and distribution of goods, working in close collaboration with all departments of the company. Your missions are broken down as follows:

1. Application of the group's transport policy

Inform the customer service department regarding product transport conditions and strive to find the best quality/price ratio for their transport while respecting the assigned delivery deadlines Make appointments with carriers Develop a loading schedule taking into account the constraints of the stakeholders Choose the most appropriate means of transport and optimize them Guarantee transport compliance in accordance with current regulations.

1. Coordination of carriers

Manage operations: implement requested transports in connection with the culture, industry - internal and external warehouses - and the Customer Service - customer deliveries Manage transport-related disputes: gather the necessary information to settle these disputes and provide it to insurance companies if necessary, following the settlement until the file is closed Ensure the reliability of transport service invoices, take corrective actions, and validate for payment Supervise the exchange of pallets with service providers: monitoring reporting and implementing corrective actions Maintain the relationship with transport suppliers.

1. Analysis and information management

Participate in the creation, writing, and dissemination of work procedures and activity monitoring dashboards Analyze and propose improvement actions based on these indicators Perform various administrative tasks for the department (mail, schedules, information flow) Ensure the necessary monitoring to maintain and develop expertise by staying permanently informed of developments in knowledge within the field of activity Participate in inventories

1. Communication

Report on activity to the hierarchical superior through regular reporting and alert them to any malfunction Comment on activity with various external and internal interlocutors Participate in quality meetings with carriers

Profile Description:

With a 2/3-year higher education background, such as a BTS Transport or BUT Logistique/Transport, you have a minimum of 3 years of experience within a transport department. You are recognized for your rigor, reactivity, anticipation, diplomacy, communication skills, tenacity, analytical and methodical spirit, customer service orientation, result orientation, and ability to manage stress. The company also emphasizes values such as empathy, integrity, high standards, benevolence, a positive attitude, perseverance, leading by example, commitment, and team spirit. You have a professional level of English (written, oral) and a good knowledge of Excel (TCD, VLOOKUP). Ideally, you are familiar with SAP (transport). If you see yourself in this role, do not hesitate and apply!