Quality Regulatory Compliance Manager (M/F)

Your tasks

Your role: You are responsible for quality and compliance on the brand side. You ensure that every product launched meets customer expectations, both in performance and usage, and complies with current regulatory requirements. You intervene from design through to field feedback monitoring, within a continuous improvement approach.

• Define and formalize product specifications in collaboration with the Offer teams and quality engineers (technical, functional, and visual requirements).
• Initialize quality requirements for new products and define the associated control plans.
• Analyze product failure modes to anticipate risks and associated needs.
• Validate samples according to defined protocols and verify product compliance (tests, documentation, manuals).
• Identify non-conformities based on customer satisfaction indicators, field feedback, and product reviews.
• Act as the point of contact for B2B customers to collect the information necessary for analyzing dissatisfaction.
• Collaborate with After-Sales Service and internal teams to analyze complaints and qualify responsibilities.
• Drive corrective and preventive actions, from root cause identification to operational implementation.
• Monitor product performance using key indicators (return rate, cost of poor quality, product rating, repairability).
• Verify that products comply with applicable regulations and standards, and control and validate regulatory documentation.
• Ensure regulatory and standards monitoring, and anticipate its impact on the product range.

Requirements

With a degree (Bac+4/5) in quality, engineering, or an industrial field, you have initial experience in product quality and compliance.

Experience in mass retail would be a real plus.

You master quality tools and methods (5 Whys, Pareto, 8D) and are comfortable with analyzing field data. Knowledge of the regulatory framework for consumer products is appreciated.

You enjoy working cross-functionally and drive your action plans in a structured and rigorous manner. You are recognized for your analytical skills and excellent interpersonal skills, which allow you to interact with various stakeholders and advance topics constructively. Professional English is essential for this position.

What we offer

Remuneration 45-50k€ + performance bonus + benefits

Other

Permanent Contract (CDI) Location: Arnouville (95)