Guest Service Officer
5 days work week, 3 rotating shifts (8 hours per day)
Performance bonus + Corporate benefits
Responsibilities Delivering a positive and memorable experience for every guest.
Managing check-in / check-out for guest.
Process payments, issue invoices, and maintain accurate billing records.
Handle cash transactions and ensure proper cash management.
Ensure adherence to hotel policies, procedures, and safety standards. Maintain confidentiality of guest information.
Any other ad hoc support tasks for workplace operation.
Requirements: Must be comfortable with 3 rotating shift (Morning, Noon, Night, based on roster).
Experience in customer service related position are welcome, with professional training provided.
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