retail sales manager

Education:

Secondary (high) school graduation certificate.

Work setting:

Retail business.

Tasks:

• Direct and control daily operations .
• Evaluate daily operations .
• Plan and organize daily operations.
• Manage staff and assign duties.
• Determine merchandise and services to be sold.
• Implement price and credits policies.
• Locate, select and procure merchandise for resale.
• Determine staffing requirements.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Recruit, hire and supervise staff and/or volunteers.
• Conduct performance reviews.

Work conditions and physical capabilities:

• Fast-paced environment.
• Work under pressure.

Personal suitability:

• Excellent oral communication.
• Excellent written communication.
• Flexibility.
• Organized.
• Team player.

Experience:

2 years to less than 3 years.

Green job:

Involves duties and responsibilities that lead to positive environmental outcomes.