Network Engineer

Key Responsibilities:

1. Network and Security Equipment Management:

·      Support and manage routers, switches, firewalls,Intrusion ·      Detection/Intrusion Prevention System, VPNgateways, proxies, Wire Lan ·      Controllers, Network Access Control appliances,load balancers, Network ·      Management System, other network and firewalldevices. ·      Perform day-to-day network and securityoperations, including monitoring and managing network infrastructure.

1. Incident and Problem Management:

·      Respond to network incidents according toseverity levels and meet service level requirements. ·      Handle high-pressure situations, identifyproblems, and make quick decisions to resolve issues. ·      Adhere to incident management workflows andprocedures.

1. Documentation and Reporting:

·      Maintain and update network diagrams,configuration records, inventory, RMA records, and incident reports. ·      Provide timely and accurate reports on networkperformance, capacity planning, and incident analysis.

1. Collaboration and Coordination:

·      Work closely with third-party vendors,telecommunication operators, ISPs, and other service providers. ·      Participate in transition planning and supportthe onboarding of network and security systems.

1. Compliance and Training:

·      Ensure compliance with company policies,information security guidelines, and health and safety regulations. ·      Provide continuous training to enhance knowledgeand skills in network administration and management. Qualifications: Education: Diploma in Information Technology or arelated field. Experience: ·      Level 1: Minimum of 3 years of experience inmanaging network and security infrastructure. Certifications: ·      Level 1: ITIL certified, CCNA or equivalentnetwork certifications. Skills: ·      Strong technical knowledge of network andsecurity systems. ·      Excellent problem-solving and decision-makingskills. ·      Ability to work independently and as part of ateam. ·      Strong communication and interpersonal skills. Working Conditions: ·      Ability to work on standby, including nights,weekends, and holidays. ·      On standby and contactable 24/7 for support andescalation.