SHIPPING CS (SUPERVISOR LEVEL)

Company Overview An established shipping company seeking responsible individuals to support various roles. The company operates in the shipping industry, focusing on import, export, and transshipment processes. Job Summary will manage export, and transshipment procedures while maintaining clear communication with customers and handling administrative tasks efficiently. Responsibilities Manage import, export, and transshipment procedures using Portnet and related systems to ensure smooth cargo processing Respond promptly and accurately to a high volume of emails daily to maintain effective communication Address customer enquiries patiently over the phone to provide clear information and resolve concerns Remain calm under pressure and apply problem-solving skills to resolve operational issues effectively Perform accurate data entry and create documents using Word, Excel, and PowerPoint to support shipping operations Demonstrate a positive work attitude to contribute to a productive and collaborative team environment