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Group Sales Administration Manager (M/F)

ALPHIKAIsère, ParisEURESpublished 10/05/2026
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Machine translation — original language: French.Show original

Our client, a French industrial group, has been designing and manufacturing a wide range of innovative, high-performance, and sustainable products for several decades.

With several hundred employees and several hundred million euros in turnover, this ETI is continuing its development and is looking for:

A Group Sales Administration Manager Based in Grenoble or Paris

Reporting to the sales management, your main missions are as follows:

  • Manage all customer-related data across all flows, in order to guarantee accuracy and ensure customer satisfaction, while respecting and following the company's ADV procedures.
  • Implementation and monitoring of KPI's

These missions are organized around 6 main axes: Customer database management; both administrative and commercial management

  • Customer Data
  • Price Data
  • Implementation and monitoring of KPI's (Credit notes, disputes, customer surveys, ...

"Sales" KEY USER

  • Perform all tests before the deployment of tools (ERP, CRM, EDI.)
  • Participate in the improvement of tools and processes
  • Guarantee the implementation and maintenance of customer data in connection with the IT & Marketing department
  • Train, support, and assist the Customer Service team

Diagnose ADV processes

  • Propose process improvements
  • Write and ensure the maintenance of operating procedures

Management of Key Accounts

  • Ensure contract management in support of the sales management
  • Ensure administrative and commercial management
  • Contribute to the preparation of tender files
  • Ensure the management of price derogations

Operational management of certain accounts

Interface with the Supply-chain

A true professional in sales administration and customer relations, you must have 7 years of experience in the building and distribution sector (professional and GSB).

You have perfect mastery of IT (ERP, CRM and Office pack) and your English is operational in order to face the future international challenges of this ETI.

You must have management experience of at least 10 people, including remote management.