TA Front Desk - Call Center
At Alorica, we only do one thing – make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands – the ones you love and use every day! Our team spans hundreds of locations around the globe, with over a hundred thousand awesome employees…and you could be the next one!
Summary:
Works closely with a team of recruiters managing recruiting activities and building candidate relationships to support the daily Talent Acquisition operations functions for a call-center facility.
Key responsibilities:
- Scheduling interviews and phone screens.
- Providing follow-up correspondence to candidates on recruiting status via phone and email tracking recruiting activities and providing weekly activity reporting.
- Updating candidate records, job postings in recruiting systems, and confirming new employees for orientation.
- Identifying opportunities for improving the candidate experience.
- Assisting in the coordination of other recruiting activities and events as needed.
Qualifications & Requirements:
- Minimum of 6 months admin staff, HR staff and/or receptionist, preferable.
- Experience handling files, documents, and data.
- Intermediate to Advanced English Level B1 required, great spoken and written communication skills.
- Strong organizational and attention to details skills.
- Ability to multi-task in a fast-paced environment.
- Ability to keep and maintain confidential and secure records and information.
- Proficiency in Microsoft Office.
- Basic to intermediate Excel skills.
- Proven work experience in BPO Call Center.
- Schedule flexibility, including occasional weekends are required.
- On-site position, Leon Guanajuato.
-Requerimientos-
- Educación mínima: Educación media superior
- Educación Profesional T
- Menos de 1 año de experiencia
- Idiomas: Inglés
Palabras clave:
mostrador, desk, expositor, exhibitor, callcenter, teleoperador, telefonista, telephonist, telefonico