Bilingual Call Center - Customer Service
Machine translation — original language: Spanish.Show original
About the company
Those who join our team will enjoy an enriching experience and opportunities for professional growth.
Your tasks
- Manage incoming and outgoing calls from customers in the airline sector.
- Resolve inquiries and issues related to flights and airline services.
- Coordinate with other departments to ensure optimal customer service.
- Record and analyze customer interactions to improve processes.
Requirements
Opportunity for B2 level Bilingual Advisor in Call Center Airline Sector at ALMAEXPERIENCE COLOMBIA. Requirements: B2 level bilingual English. No previous experience required, but with good learning capacity. Effective communication skills and empathy. Ability to work in a dynamic environment and under pressure.
-Requirements-
- Minimum education: High School / Secondary Education
- years of experience
- Languages: English
- Knowledge: Customer service, Customer care
What we offer
- Collaborative and supportive work environment.
- Opportunity for professional development and continuous training.
- Access to wellness and personal development programs.