Bilingual Customer Service Advisor - Call Center
Machine translation — original language: Spanish.Show original
Opportunity for a B2 level Bilingual Advisor in a Call Center for the Airlines Sector at ALMAEXPERIENCE COLOMBIA.
Functions
- Manage incoming and outgoing calls from airline sector customers.
- Resolve inquiries and problems related to flights and airline services.
- Coordinate with other departments to ensure optimal customer service.
- Record and analyze customer interactions to improve processes.
Requirements
- B2 level English bilingual.
- No previous experience, but with a good capacity for learning.
- Effective communication skills and empathy.
- Ability to work in a dynamic environment and under pressure.
Benefits
- Collaborative and supportive work environment.
- Opportunity for professional development and continuous training.
- Access to wellness and personal development programs.
Whoever joins our team will have an enriching experience and opportunities for professional growth.
-Requirements- Minimum education: High School / Secondary Education years of experience Languages: English Keywords: advisor, asesor, service, costumer, cliente, callcenter, teleoperador, telefonista, telephonist, telefonico