manager, restaurant
Restaurant Manager
*AllStar Wings & Ribs® ? Corporate Flagship Location* *Vaughan, Ontario*
AllStar Wings & Ribs® is seeking an experienced, motivated, and passionate *Restaurant Manager* to lead our Corporate Flagship Location in Vaughan, Ontario.
This is an exciting opportunity for a strong hospitality leader who thrives in a fast-paced, high-volume restaurant environment. The successful candidate will be responsible for overseeing all aspects of restaurant operations while ensuring exceptional guest experiences, strong financial performance, and a positive and productive workplace culture.
The Restaurant Manager will play a key role in driving *sales, profitability, operational excellence, employee development, and customer satisfaction* while protecting and enhancing the AllStar Wings & Ribs® brand.
Position Overview
The Restaurant Manager is responsible for ensuring that Company beliefs, policies, procedures, and operational standards are consistently followed and enforced.
This role requires a hands-on leader who can effectively manage people, operations, inventory, financial performance, and customer service. The successful candidate will lead by example, develop future leaders, build a strong management team, and create an employee-centered environment that promotes engagement, accountability, and growth.
The primary focus of this position is to continuously improve *profitability, sales, operational efficiency, employee performance, and the overall guest experience*.
What We Are Looking For
The ideal candidate will demonstrate:
- A positive, ambitious, and results-driven mindset
- Strong self-motivation and a genuine passion for hospitality
- Previous management experience in a fast-paced, high-volume restaurant environment
- Excellent leadership, communication, and customer service skills
- The ability to lead, motivate, and hold employees accountable
- Strong organizational, prioritization, and scheduling skills
- Exceptional problem-solving and decision-making abilities
- Strong conflict resolution, negotiation, and objection-handling skills
- The ability to remain calm and respond quickly in a dynamic and changing environment
- Excellent training, coaching, mentoring, and employee development skills
- The ability to build strong working relationships with Corporate Office, management, employees, vendors, and guests
- A strong understanding of food and beverage operations
- Knowledge of inventory management, cost control, budgeting, and financial analysis
- The ability to identify operational challenges and develop effective strategies and solutions
- Excellent verbal and written communication skills
- A high level of professionalism and attention to detail
- Proficiency with Microsoft Office and restaurant POS software
Key ResponsibilitiesOperations & Standards
- Plan, evaluate, and monitor all restaurant operations to maximize sales, profitability, efficiency, and guest satisfaction.
- Ensure Company policies, procedures, beliefs, and operational standards are consistently followed and enforced.
- Protect and enhance the AllStar Wings & Ribs® brand and reputation.
- Identify operational opportunities and challenges and develop strategies for continuous improvement.
- Evaluate restaurant standards and implement action plans to improve performance.
- Ensure the protection of Company assets, property, merchandise, employees, and premises.
- Share and implement best practices to improve restaurant performance and customer satisfaction.
Financial Performance
- Monitor and manage restaurant sales, profitability, labour, food and beverage costs, inventory, and operational expenses.
- Assist in establishing and managing budgets and operational plans to achieve financial goals.
- Analyze financial performance and identify opportunities to improve profitability.
- Ensure Company funds, records, property, and other assets are accurately maintained and protected in accordance with Company policies and procedur