SALES ASSISTANT (M/F)

About the company

Reporting to the Sales Director, you will join a human-sized team in a dynamic and international-oriented industrial environment.

Your tasks

Acting as a true interface between our customers and our internal teams, you will play a key role in the quality of our customer service and the smooth running of our commercial operations.

In this capacity, your main missions are as follows:

• Ensure the follow-up of customer orders from A to Z, from registration to delivery, while ensuring compliance with manufacturing deadlines and commitments made.
• Prepare and follow up on commercial offers, in connection with the relevant teams, and perform necessary follow-ups.
• Manage invoicing and the administrative follow-up of customer files.
• Organize and coordinate shipments, both in France and internationally, in compliance with deadlines and customer requirements.
• Manage relations with carriers and freight forwarders, mastering shipping procedures and Incoterms.
• Contribute to customer satisfaction and loyalty through rigorous follow-up, proactive communication, and a strong sense of service.

Requirements

With a minimum of a Bac+2 qualification, such as a BTS or BUT in the commercial, management, or international trade field, you ideally have initial experience in a similar role.

Experience in industry, transport, or international logistics will be a real asset.

• You have professional proficiency in English, both spoken and written, and are comfortable in daily exchanges with international interlocutors.
• You have a very good command of Excel and are comfortable with IT tools.
• You are recognized for your interpersonal skills, your sense of contact, and your customer orientation.
• Organized, rigorous, and reactive, you know how to manage priorities and demonstrate autonomy.
• You enjoy teamwork and know how to collaborate effectively with different departments.

Proficiency in a second foreign language would be a plus.

What we offer

Fixed-term contract (CDD) 1 year - 37.50 h per week Salary: between 2200 and 2500 €/month, depending on experience + Restaurant vouchers + Travel allowance depending on place of residence + Profit-sharing and participation + Attendance bonus