Health Marketer
Must-have:HealthTechLead
Your tasks
Digital Marketing and Customer Acquisition
- Develop and execute marketing campaigns to promote Allsmartcare's services and increase brand visibility across relevant digital platforms.
- Drive app awareness, downloads, registrations and active usage through targeted online and offline promotional activities.\
- Work with the social media manager to develop promotional campaigns that encourage users to explore available services and complete bookings.
- Identify opportunities to improve customer acquisition, conversion rates and campaign effectiveness.
- Monitor industry trends, competitor activities and customer preferences to inform marketing decisions.
Content Development and Brand Management
- Work with the social media manager to develop and maintain a content calendar aligned with Allsmartcare's business objectives.
- Create engaging marketing copy, promotional materials, educational content and service-specific campaigns.
- Coordinate the production of social media graphics, short-form videos, flyers, brochures and other marketing assets using appropriate design tools.
- Ensure consistency in brand messaging, visual identity and communication across all marketing channels.
- Develop customer-friendly content explaining how to use the platform, access available services and complete bookings.
- Support healthcare awareness campaigns and relevant national and international health observances.
- Ensure that health-related promotional content is accurate, appropriately reviewed and compliant with applicable healthcare advertising and privacy requirements.
Field Marketing and Customer Acquisition
- Plan and execute field marketing activities, including visits to relevant communities, corporate organisations, hospitals, clinics, pharmacies and other target locations.
- Identify opportunities for product demonstrations, user registration drives and customer education sessions.
- Organize promotional activations, community outreach programmes, exhibitions and health awareness events.
- Engage prospective customers, explain the value of Allsmartcare and guide interested users through the registration and booking process.
- Collect feedback from prospective and existing customers to identify barriers to adoption and opportunities for improvement.
- Maintain records of field activities, contacts generated, registrations, leads and outcomes.
Business Development and Partnership Support
- Develop marketing proposals and partnership activation plans in collaboration with the Business Development Manager.
- Support the execution of approved referral programmes, corporate health campaigns and collaborative promotional activities.
- Maintain an organised database of marketing leads, outreach activities, follow-ups and campaign-generated business opportunities.
- Track leads through the marketing pipeline and coordinate timely follow-ups to improve conversion.
- Ensure that partnership commitments, pricing and commercial terms are communicated only as authorised by management.
Customer Engagement and Retention
- Support approved email campaigns, push notifications, newsletters and other customer communication initiatives.
- Develop campaigns that encourage users to return to the platform and explore relevant available services.
- Gather and analyze customer feedback, testimonials and user experiences, with appropriate consent.
- Identify recurring customer questions, objections and barriers to booking, and recommend solutions to the relevant teams.
- Collaborate with Customer Experience and the development team to communicate user feedback and support improvements to the customer journey.
Marketing Analytics and Reporting
- Establish and monitor agreed marketing KPIs and campaign targets.
- Track social media performance, reach, engagement, leads generated, app downloads, registrations, active users and completed bookings, where data is available.
- Monitor conversion rates from marketing leads to registrations, bookings and other defined business outcomes.
- Track campaign expenditure, cost per lead, customer acquisition cost and return on advertising spend where applicable and measurable.
- Prepare weekly marketing activity reports and monthly performance reports highlighting achievements, challenges, results, lessons learned and recommendations.
- Maintain accurate records of campaigns, leads, field activities, expenses and outcomes.
- Recommend improvements based on performance data, customer feedback and business priorities.
Requirements
- A minimum of 3 years of experience
- A minimum of a degree in a related field
- Negotiation skill
- B2B Sales Strategy
- Leads from retail pharmacies and hospitals
- Ability to surpass targets
- Revenue generation
- Business acumen