Senior IT Operations Engineer

Location: Singapore

About the Company

Our client is an international gaming and digital entertainment company developing and publishing mobile games for players worldwide. With a focus on engaging player experiences, the company brings together engineering, creative and business teams to build and operate products for global markets.

Responsibilities

• Maintain the availability, reliability and security of production infrastructure supporting online games and services.
• Administer and troubleshoot Linux servers, cloud infrastructure and production environments.
• Manage databases and middleware, including backups, recovery, high availability and performance optimisation.
• Operate and maintain Kafka and Databricks platforms.
• Build and maintain CI/CD pipelines and automate infrastructure and operational tasks using Terraform, Ansible, Python and Shell scripts.
• Monitor system performance using Prometheus, investigate production incidents and implement preventive improvements.
• Maintain operational documentation, recovery procedures and incident reports.

Requirements

• Typically 5–10 years of relevant IT operations, infrastructure or production support experience. Candidates with around 10+ years of relevant experience are welcome.
• Strong hands-on experience with Linux administration and production troubleshooting.
• Practical experience with database backup and recovery, high availability, Kafka and Databricks operations.
• Experience with CI/CD pipelines, Terraform or Ansible, Python, Shell scripting, SQL and Prometheus.
• Experience supporting online games or high-traffic internet services is preferred.
• Proficiency in English for technical documentation and cross-team communication. Spoken Mandarin is required to troubleshoot production issues and coordinate incident response directly with Mandarin-speaking engineers who are not proficient in English.