telecommunications technician
Education:
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
Work setting:
- Installation.
- Urban area.
- Maintenance.
- On-site customer service.
- Rural area.
- Various locations.
- Repair.
- Service.
- Willing to relocate.
- Residential.
Tasks:
- Inspect and test cable signals and associated equipment.
- Repair cable signals.
- Diagnose and locate equipment faults, and adjust, replace or repair telecommunications equipment.
- Repair or replace defective telephone equipment.
- Analyze test results and adjust, change or repair switching system, network, associated equipment and software.
- Complete and maintain test and service reports.
- Determine nature, cause and location of trouble.
- Initiate the dispatch of appropriate repair personnel.
- Operate computerized testing systems to conduct service tests on customer lines and equipment.
- Climb and work aloft on poles, ladders or other support structures.
- Connect, disconnect and relocate cable outlets.
- Determine work assignments.
- Install cable modems and software to enable Internet access.
- Repair or replace faulty cables, power suppliers and amplifiers.
Transportation/travel information:
- Valid driver's licence.
- Willing to travel.
Work conditions and physical capabilities:
- Fast-paced environment.
- Tight deadlines.
- Attention to detail.
- Ability to distinguish between colours.
- Combination of sitting, standing, walking.
- Bending, crouching, kneeling.
- Manual dexterity.
Personal suitability:
- Client focus.
- Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Flexibility.
- Initiative.
- Organized.
- Reliability.
- Team player.
- Accurate.
- Dependability.
Screening questions:
- Are you available to start on the date listed in the job posting?.
- Do you have experience working in this field?.
- Do you have the equipment you need to work from home (like internet and a workspace)?.
- Do you have the required certifications listed in the job posting?.
- Do you meet the language requirements listed in the job posting for the position (English or French)?.
Employment terms options:
- Early morning.
- Evening.
Experience:
1 year to less than 2 years.
Employment terms options:
- Flexible hours.
- Morning.
- Day.
- Weekend.
Financial benefits:
- Commission.
Other benefits:
- Team building opportunities.
Support for youths:
- Participates in a government or community program or initiative that supports youth employment.
- Offers on-the-job training tailored to youth.
- Offers mentorship, coaching and/or networking opportunities for youth.
- Provides awareness training to employees to create a welcoming work environment for youth.